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Smart Start Marketing, located on the beautiful Gold Coast, is
dedicated to helping people get great jobs and build
successful businesses through 'marketing' themselves
and their businesses.
We can help you to:
 Get the job of your choice
Train your staff in all areas of customer
service, communication, marketing, written
communication, telephone techniques, and a
wide range of other areas - just ask!
Develop self-paced training resources so
that you can do your own staff training.
Develop customer service programs in your
organisation tha tuse your workplace examples.
Conduct research on your customers'
needs, wants and expectations and develop
marketing materials to meet these needs.
Train your staff in 'Customer Service Magic'
for all levels, from casuals to managers.
Develop advertising and marketing materials
to promote your business.
Learn how to write your own ads, flyers,
brochures,newsletters, sales letters, websites,
direct mail, etc. - it's easy when you know
how...
Career Services
Get a copy of the Selection Criteria Toolkit to help you get your dream job. Now available as an immediate download on this site.
You can also attend a workshop on how to answer selection criteria. Like any skill, answering selection criteria is easy - when you know how...
Marketing and writing Services for Small Businesses
We can write cost-effective marketing materials to help you build your business or you can attend a D.I.Y. Workshop to learn how to promote your own business and write your own ads, flyers, newsletters, etc.
Customised Staff Training at your own premises
Choose from a wide range of training courses that can be customised to meet your needs and delivered at your premises at a time to suit you, including weekends.
We can also write self-paced training programs that you can deliver yourself in line with your individual requirements.
Customer Service Consulting and Training Services
We're passionate about providing 'Magical' service. Whether you're in a retail business, a professional practice or a government department or agency, customer service is the vital ingredient for your success.
We can help you with any of your customer service needs, including:
- Customer Service training for staff
- Customer Research
- Consulting services
- Development of customer service strategies (e.g. how to make your signage more effective or how to make customer letters friendlier) ...
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